Installation Technician



Installation Technician

Job Profile Summary

Operates and monitors computer equipment on assigned shift. Monitors and controls production environment to met on-line and batch service commitments ensuring application of installation standards and procedures. Effects resolution of routine problems. Implements changes in accordance with procedures. Operates peripheral equipment and operating systems. Ensures effective utilisation of machine resources and prioritisation of workload. Fully competent computer operator level, competent to perform most computer operator assignments without close supervision. Usually reports to Shift Leader, Operations Supervisor or Operations Manager.

Job Description

Installation and/or repairs of SVR units
Installation and/or repairs of fleet units
Ensure optimal number of fitments per day
Correct usage and updates on Moitech device
Effective resolution of technical and client queries and escalate as required
Providing relevant feedback and resolutions to all relevant parties in specified time lines
Deliver professional interaction at all times and adhere to relevant SOP, SLA’s
Comply to SOP, SLA’s, Policies and Procedures at all times
Adhere to specific installation/repair TIG (technical installation guide) and product TIGs
Meet relevant quality standards at all times




Start Date