Business Planning and Analysis Manager



Job Title

Business Planning and Analysis Manager



Organization Name

Cell C

About Cell C

Who is Cell C


In 2001, Cell C launched its operations, bringing much needed competition to a market marked by a duopoly. The company has since then strived to push competitive offerings to the telecommunications market and has earned the moniker of consumer champion thanks to its efforts to drive down the cost to communicate by launching affordable and innovative products and services to the South African consumer.  A study commissioned by the South African National Treasury in (year) and conducted by the University of Johannesburg¡¦s Centre for Competition, Regulation and Economic Development found that the smaller operators, in particular Cell C, have saved the South African consumer R47 billion over 5 years thanks to the fight for competition in the sector.


Cell C currently provides products and services to more than 16 million customers through its mobile products, including prepaid, hybrid and contract solutions on voice, data and messaging platforms. In spite of unprecedented mobile services penetration, Cell C continues to grow its customer base on mobile services. The momentum and success of Cell C¡¦s innovative and value added products and services over the past few years, with its core consumer values of honesty, simplicity and transparency, has resulted in this positive consumer response.


In 2005, Cell C signed a landmark deal with British based operator Virgin Mobile, launching Cell C¡¦s Mobile Virtual Network Operator (MVNO) strategy. Cell C is considered the primary port of call for MVNOs and now hosts a variety of businesses within the MVNO stable, including FNB Connect, Virgin Mobile, Me&You Mobile, Hello Mobile, Lycamobile and many other smaller players.


In 2014, Cell C realigned its strategy to ensure that all aspects of the business are touched by four pillars; Quality, Service, Innovation and Human Capital. This has ensured that Cell C has remained at the forefront of service delivery to the customer, continued investment in the network and the inclusion of new technologies, as well as, partnerships with innovative businesses to ensure that Cell C¡¦s customers receive the best value and services they want.


Adding to its portfolio of technologies, Cell C launched C-Fibre in 2016, offering fibre-to-the-home services bringing high-speed broadband in partnership with open access fibre providers. The appetite for the fibre offering has been strong, allowing Cell C to significantly grow this segment in a short space of time.


Cell C¡¦s focus on innovation has allowed the company to bring several incredible services to its customers including, WiFi Calling, low cost social networking focused products and the recent offering of democratised content.


In 2017, the company launched its own entertainment platform, black aimed at bringing TV and on-demand content to a range of South Africans that have never had the opportunity to experience it before. black offers a full 360-degree entertainment experience from video-on-demand through to live TV streaming and services like sports betting and hotel bookings, all on a single platform.  The service is network agnostic; meaning it is available to any consumer with an Internet connection.  In a first for South African consumers, black content can be purchased using prepaid airtime, in addition to credit and debit cards.


Cell C completed its recapitalisation in August 2017 whereby new shareholders brought in fresh equity to see the company¡¦s debt reduced significantly, paving the way for a sustainable future for shareholders and employees.

Purpose of the Job

To manage the short and long term commercial business plan process of the company. To define and oversee the methodology of the commercial project evaluation of the company. To continuously manage and review the commercial performance against the targets and propose corrective actions Assist in evaluating & driving commercial projects, that are either cross functional or may have significant impact on the long term performance of company

Main Responsibilities

1. Business Planning Manage the process of preparing the short and long term Commercial Business Plan of the company, that is submitted to the company’s Board of Directors- define and explain inputs required from each department and engage with respective departments in developing accurate forecasts for the company. Be the main point of contact to the company during the process Support the assessment of the macroeconomic, social demographic and competitive landscape of Cell C, in order to elaborate and challenge the operational assumptions of the plans, ensuring robustness of the commercial strategy to the business plans When necessary, represent the company to external parties on commercial/financial topics related to the business plan Assist the CSO/CFO by preparing commercial forecasts required to support funding applications submitted to financial institutions. Present these forecasts to responsible Executives for approval before presenting to financial institutions. Drive the Budgeting and Forecasting process, ensuring alignment to the Business Plan as well as managing compliance with financial covenants that the company has with various financial institutions 2. Project Evaluation Manage the team in preparing business cases for projects that are key to the operational plan of the company- engage with relevant executives and agree scope and expected outputs of the project. Present results to Executive Management While integrating multifunctional teams established by Procurement Department for major tender processes, valuate economic impact of initiatives under the tender process and assess economic results of different bidders Evaluating new products and business cases relevant to the commercial area of Cell C, submitted to the Executive of Business Planning and Analysis for approval, considering its strategic and financial implications to the company, and prepare its financial evaluation (cost of capital, financing mix, cash flows, NPV). From time to time, review the quality of commercial business cases prepared and provides recommendations to improve the methodology 3. Team management Lead and motivate staff to effectively deliver objectives, ensuring development opportunities, appraisal and management systems are embedded and relevant HR procedures are adhered to Provide an advisory, support and mentorship function to enable staff to grow within their career Maintain a low staff turnover rate. Initiate the appropriate Labour Relation action required within the department Establish, evaluate and guide the department¡¦s Employee Performance Management programme Set Key Performance Indicators targets and goals as per the departments strategy and business objectives. Recruit employees; assign and direct work, oversee their development, identify training needs and maintain staff competence Uphold HR policies and procedures 4. Perform any other related duties requested by management

Educational Requirements

BComm, preferably with Honours or an equivalent 4 year degree in the areas of Finance, Accounting, Business Administration or Economics

Skills and Experience

5 years or more of experience in financial management and business planning. Team management Telecommunications experience preferable