Dispensary Manager (Foreshore)

Cape Town

Job Details
DivisionLL Division
Minimum experienceEntry Level
Company primary industryPharmaceuticals
Job functional areaOther

Job Description
Dis-Chem Pharmacies require the services of a Dispensary Manager for their Foreshore store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs



Grade 12 / Matric
BPharm / equivalent qualification
Registered with the South African Pharmacy Council (SAPC)
Registered tutor
Experience in supervising staff
Computer literate – MS Office
Sound numerical skills
Strong command of the English language and a second language
Willing and able to work retail hours

Previous management experience of at least 7 staff
Relevant retail/ FMCG experience
Third additional language
SAP experience
Unisolv experience
E-scripting experience

Duties and Responsibilities:

Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
Ensure Good Pharmacy Practice rules regulations are adhered to by staff
Ensure no expired/short-dated stock is held
Ensure expired stock is regularly disposed of and kept separate to usable stock
Ensure negative stock is investigated and managed daily
Prepare for stocktake in advance
Follow stock ordering process to reach maximum purchasing compliance
Maintain stock levels
Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
Ensure SAPC registration and annual registration fees are kept up to date
Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
Capture script details accurately and verify patients’ details on the system
Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
Provide accurate instructions to patients regarding the correct use of medicine supplied
Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
Explain all medical aid costs to patients
Process all paperwork for accurate submission of claims to medical aids
Ensure authorisation of chronic, HIV and AIDS, and oncology medication
Maintain customer profiles on the system
Merge profiles locally, and UCS should be notified to merge profiles centrally
Take note of any messages on the customer profile, and take suitable action
Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin


English and second language – Read, write and speak
Good communication skills, listening
Basic dosing and important drug interaction
Customer service/focus
Supervisor experience, and able to lead by example
Ability to train other staff members
Conflict management
Strong attention to detail
Sound numerical skills
Team player
Trustworthy and honest
Time management
Able to deal with pressure
Computer literate – MS Office

Knowledge of Retail/ FMCG operations
3rd Additional Language
Knowledge of or experience in Unisolv, SAP and E-Scripting
Drug and family planning, and complementary medicine
Special conditions of employment:

Registered with the South African Pharmacy Council
Willing and able to work retail hours
Controlled room temperature, security, limited space, health and safety, risk stock
Physically fit and able to stand for long periods
Valid driver’s license and own reliable transport
South African citizen; or valid work permit
Clear credit and criminal records
Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account


Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.