Change Manager


Job Details
Business UnitPeople Advisory Team – Johannesburg
Minimum experienceMid-Senior
Company primary industryManagement Consulting
Job functional areaConsulting

Job Description

A People Advisory Consultants help organisations meet business objectives by focusing on the people side of change – including changes to business processes, systems and technology, job roles and organisational structures. A People Advisory Consultant works to drive faster adoption, greater utilization and higher proficiency around changes impacting employees so that that business disruption is managed.


The People Advisory Consultant oversees the OD and change landscape, working with many levels of stakeholders to enable change success.  They also act as a coach for senior leaders and executives in helping them fulfil the role of change sponsor and support project teams in integrating change management activities into their project plans.


BDegree or National Diploma in Organisational Psychology, Human Resources,
Business Science or related field
Prosci/ ACMP / CCMP would be ideal
Experience and Skills:

3 or more years’ experience as a Change Manager
HR or Organizational Change/Development exposure and experience
Management Consulting exposure and experience
Knowledge of Commercial and Employment Legislation applicable within South Africa
Project Management and Planning ability
Digital Literacy including: MS Office; MS Project; Learning Management Systems; Intranet Platforms



Apply a structured organizational design approach and methodology to manage the people impacts caused by projects and Organisational change efforts.
Develop a change management and OD strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
Identify potential people impacts, risks and develop specific plans to mitigate or address the concerns.
Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
Develop a set of actionable and targeted change management plans – including stakeholder and communication plan, impact management plan, training plan and resistance management plan.
Support the execution of plans by employee-facing managers and business leaders and coach them on managing impacts and resistance.
Be an active and visible coach to executive leaders who are change and OD sponsors.
Create and manage measurement systems to track adoption and proficiency of individual changes.
Identify anticipated points of resistance and manage this to acceptance and adoption, or implement corrective action.
Help manage the project team capability and morale with the Programme Lead.
Work with project teams to integrate change and OD management activities into the overall project plan.
Work with communication, training, HR and OD specialists within the team and business in the formulation of particular plans and activities to support project implementation.
Guide sponsors and programme leaders in tracking progress and risks, celebrating successes and ensuring sustainability of the change and team capability.
Change Management Skills:

Change Planning:

Engage the relevant stakeholders in order to develop a change management plan that includes success measures, key milestones and dates. Confidently plans, designs and develops change management deliverables.
Change Execution:

Executes the change plan under guidance. Identifies the changes impacting the timeline and plan and communicates this to the change lead. Provides project progress updates for status reporting.
Change Sustainability:

Assist in designing and implementing initiatives that contribute to the sustainability of the objectives of the change management strategy.
General PA Consultant skills:

Holistic Perspective:

Understand multiple perspectives in order to identify patterns and trends within an organisational system.
Cultural Awareness:

Understanding of cultural dynamics and the impact it has on the organisational environment
Business Acumen:

Understanding an organisations value chain and identifying the links between components that contribute and/or hinder organisational performance.
Strategic alignment and decision making:

Application of required information to formulate a case for change and create an understanding of the impacts, opportunities and risks.
Project Management:


Implement medium projects using defined project methodologies with minimal supervision. Maintain and enforce adherence to project deliverables and timelines.
Strategy development:

Engage with various delivery teams to ensure appropriate input is received to achieve goals and understand the dependencies.

Understand stakeholder expectations and proactively maintain project communication channels.
Team management and Leadership:

Proactively encourage team participation and be seen as the teams’ main point of contact for concerns, comments or recommendations under guidance.
Critical Thinking:

Develop and communicate cross functional objectives while demonstrating an objective view and continuous analysis of the project.