Demand and Supply Planner

Cape Town

Cape Town, South Africa
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Job Description


Location: Cape Town

Contract: Permanent


The responsibilities & the impact YOU will have:


Job Purpose:

The Demand and Supply Planner (DSP) will be responsible for providing an optimal demand and supply plan for the finished goods of specific product portfolios. In this role, the DSP builds the interface between the local commercial teams evaluating and creating a meaningful demand signal, translating it to a meaningful supply signal towards the supply sites with the key aim to ensure stock availability of the right products to the right locations. The tasks will include performing the Sales and Operations Planning (S&OP) process, demand planning / forecasting, supply planning, inventory optimization, order management / execution, process optimization, KPI reporting and collaboration with commercial teams and suppliers locally and regionally.


The main duties and responsibilities of the position are:

Own the demand forecast incl. statistical baseline forecast, event management, new product introduction / relaunches, external events
Drive the S&OP process for the assigned portfolio and effectively translate commercial insights and analytics into an accurate demand signal
Ensure cross-functional alignment on a one number consensus forecast in volume and value
Manage risks and opportunities to the forecast
Continuously improve the demand forecast and drive better forecast accuracy (MAPE and Bias)
Drive improvements of S&OP process and higher maturity of statistical forecasting
Accountability for local Supply Chain dashboards and KPI’s related to customer and supplier performance
Act as main contact for E2E Supply Chain and Operations for commercial stakeholders and internal / external suppliers
Take part in cross-functional projects representing E2E Supply Chain and Operations
Translate the demand signal into net supply plan on a weekly basis, considering the capacity situation the suppliers, demand variations in the market, customer service levels, inventory constraints and targets
Analyze internal capacity and develop plan to align supply and demand to meet customer requirements
Proactively manage supply constraints to minimize the total business impact. Should identify and trigger implementation of long-term solutions to avoid a reoccurrence of any given supply constraint.
Issue purchase orders and forecast to internal and external manufacturing sites and monitor the On Time In Full (OTIF) delivery of the goods to the final warehouse
Optimize supply parameters such as lead time, minimum order quantity, production frequency etc. with key stakeholders to improve supply agility and reduce inventory
Determine stock holding policy (safety stock, etc.) and monitor the adherence for given portfolio
Constantly reduce slow moving and obsolete inventory (SLOB)
Work closely with Customer service, Logistics, and customers to optimize customer service levels / fill rates (UFR / OTIF), order management process, reduce distribution costs, costs of goods and non-standard costs
Monitor and report on performance metrics in areas of quality cost, and delivery in support of the key supplier scorecards and business reviews.
Support New Product Introductions (NPIs) & relaunches to ensure on time supply availability for launch while maintaining optimal inventor
Create and maintain a strong working relationship with internal and external manufacturing partners
Develop and drive event strategies impacting the supply network set up (i.e. production location transfers, reformulation of products, etc.).
Take part in Supply Chain (Re-) design projects to optimize the end to end product and information flow.
Provide accurate and complete supply planning parameters & purchasing conditions for all SKUs and system maintenance. Ensure master data integrity and correctness.
Constantly strive to identify improvement initiatives in own portfolio and E2E processes
Engage in customer collaboration and projects to improve customer centricity and satisfaction
Develop strong relationships and collaboration with cross-functional team locally and regionally (Sales, Marketing, Finance, QA, Customer Service, Logistics, Plant)

Master (preferred) or Bachelor degree in Supply Chain Management, Business Economics, Operations, or related field.
Minimum 3-5 years’ experience in Demand or Supply Planning
Experience in Manufacturing, Procurement or Logistics an asset
Experience in FMCG, pharmaceutical and/or retail
Experience in leading and supporting the S&OP process
Good working knowledge in ERP and Planning systems. SAP R/3, APO and SNP strongly preferred.
Experienced user of MS Office, especially Excel capabilities are required.
Experience in statistical software / forecasting ideal
Strong analytical skills with the ability to evaluate large amounts of information leading to sound conclusions for effective decision making.
Ability to prioritize within a complex and dynamic business environment.
Ability to communicate concisely across the different levels of the organization.
A positive minded team player and change agent
Continuous improvement mindset
A dynamic and self-driven personality, willing to go the extra mile even in periods of high workload.
Demonstrate commercial thinking, strong customer understanding, focus and ability to connect.
Capable of operating within matrix organizations
Project Management skills preferred.
Great cross-functional collaborator and strong influential skills
APICS preferred
Fluent level of written and spoken English. Additional European language is a plus.
Johnson & Johnson and all its operating companies are committed to workplace diversity and to cultivating, fostering and preserving a culture of inclusion. Our Credo outlines our responsibility to create an inclusive environment and to respect the dignity and diversity of all people. We therefore invite applications from all candidates representing diversity of age, sex, disability, sexual orientation, race, religion or belief. When appointing potential candidates in South Africa, the Employment Equity and Broad-Based Black Economic Empowerment Legislation will be considered.

Primary Location
South Africa-Western Cape-Cape Town-
Johnson & Johnson (Pty.) Ltd. (8485)
Job Function
Requisition ID