The Multichoice Group is a broad-based multinational media and entertainment group headquartered in South Africa, Dubai and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households. Eminent brands within the Group include DSTV, GOTv, SuperSport, M-net, DSTVnow, Showmax and Europe based content security leader Irdeto. Key areas of operations are:
▪ Storytelling ranging from content creation, production and aggregation including the best global general entertainment, sport and eminent African content library, delivered to customers
▪ Pay Television: direct-to-home satellite and digital terrestrial television services;
▪ SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets, and
▪ Advertising: providing dynamic media solutions; handling commercial airtime, on-air sponsorships, content integration, and online sales across a variety of 130+ channel brands on linear TV, VOD, social media, and digital platforms.
The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Multichoice Group has a successful history of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues primarily through subscription model, with a growing contribution from advertising revenue. Its key objectives are to:
▪ Expand Pay TV, SVOD subscriber base and Advertising sales
▪ Focus on investment and technology
▪ Maintain a local approach
▪ Provide quality service
▪ Attract innovative and motivated employees
Senior Manager: Decoder Development
Consumer Devices – Decoder Development
Set Top Box Manufacturers
Middleware software providers
Conditional Access (CAS) Providers
External development houses
Senior Manager Decoder Development
Decoder Development Team
Connected Video (CV) Teams
Enterprise Business Systems (EBS) Team
HeadEnd and Other Broadcast Teams
Finance & Procurement Administration
Purpose of the Position:
Technical and People management of team, working on Integration of internal STB software components with the Head End and into End to End broadcast value chain.
To work on predominantly high impact and complex system tasks which involves diverse technologies, Project and deadline driven processes and integration between various external parties
Key Performance Objectives
Governance and Compliance
Ensure enforcement of the Company processes and policies with team members
Adherence to the milestone driven hybrid process & policies applicable to the Decoder Development team.
Develop, enhance & enforce development processes & policies with team members and 3rd party software component vendors.
Responsible for Line Management of Systems Integration team.
Continuous process and operational improvements, working with the Senior Manager and other critical stakeholders to ensure successful and timeous delivery relating to all customer requirements and deadlines.
Ensure delivery against department goals and objectives, i.e. Meeting commitments and coordinating overall development schedule.
Manages the planning, implementation, testing, documentation, and maintenance of enterprise-wide set top box software solutions and subsystems using internally created and/or off the shelf components.
Responsible for coordinating Systems Integration team recruitment, selection and training, performance assessment, work assignments, and recognition/disciplinary actions.
Oversees the establishment of functional and technical specifications and standards for Systems Integration.
Collaborates with architects to solve hardware/software interface problems and definition of input/output parameters for the integration of changes to the Head End system or subsystems.
Improve processes for integration of STB and Head End software components.
Assist component vendors in performing integration tests.
Develop and implement applications and automation tools to facilitate End to End systems integration.
Ensure proper coaching and knowledge transfer within the team.
Mentorship of SI Architects, Team Leads and SI Engineers.
Effective ingest capacity management, analysis, planning and infrastructure expansion in relation to current and future stakeholder content requirements.
Manage a team to ensure effective delivery of business unit objectives.
Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
Interview and recruit new members of the team.
Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
Approve leave requests for team members and create leave plan to ensure adequate coverage.
When required, initiate disciplinary processes for team members calling on support from Human Capital when required.
Resolve grievances raised by team members and escalate only if required.
Address poor performance of any team member through the formal Performance Improvement programme and ensure that continued poor performance is appropriately dealt with.
Motivate team members and ensure that their efforts are recognised
B.Sc (Electronic and/or Computer Engineering) or similar qualification
A Degree in Business Management or equivalent NQF Level 7 qualification would be preferred.
Post Graduate Degree advantageous.
Typically, 8+ years of experience in a Consumer Electronic and Embedded Software Testing and Automation Tools and Technologies (preferably STB), working through the Design, Development, Testing, Release cycle and Software delivery.
Proven Leadership / Management experience
Strong experience of Performance Management and driving Team Efficiencies
Strong Knowledge of Employee Relationship regulations/laws
Strong knowledge of Industry-wide best practices of Processes, Testing Methodologies and Tools for Embedded Development
Sufficient knowledge of Project Management
Sufficient knowledge of Security & Software Compliances regulatory requirements
Sufficient experience with IT Infrastructure and Networks
Good knowledge of Finance, Procurement and Budgeting Systems
Proficiency of SDLC Tools, e.g. IBM Jazz, Jira, HP Quality Centre
Proficiency in Mentoring and Leading Technical Teams
Proficiency of various SDLC methodologies like Agile, Waterfall, Hybrid, DevOps etc.
Proficiency in Vendor Management for Local and Global Resources.
Preferred Experience of:Satellite operator E2E network components and security requirements.
Embedded C/C++ and core Java programming languages
Embedded hardware systems, real-time & Linux operating systems.
Loader, Flash, Memory Mapping and other HW interfaces to SoCs, DDR, HDMI, Ethernet, USB, SATA, MoCa, AV amplifiers, IR remote systems, HD TV technologies.
Database Design and Management tools (SQLite, etc.).
Knowledge networking technologies
DVB (e.g. DVB-S, DVB-S2, DVB-T, DVB-H, DVB-IP), ISDB, MPEG, H.264, H.265, UHD, HDR, File compression techniques and interactive TV knowledge.
Strong knowledge of STB software components like on-chip/off-chip drivers, Middleware(e.g. OpenTV, MHP and/or Irdeto) technologies, UI framework.
Understanding of Satellite Tx/Rx including satellite bands UHF/VHF/Ku-band.
CA systems and sub components.
Dolby Digital Systems.
Knowledge of Encoders, Transcoders, Schedulers, Modulators, Scramblers, Key server, EPG etc.
Understanding of Encryption, Decryption, Multiplexing.
Understanding of Business Systems like Billing, Subscriptions etc.
Strong understanding of IP networking and protocols e.g. HTTP, FTP, WS, FTP, UDP, UPnP.
Video Streaming and Control Protocols (TCP/IP, UDP, RTP, RTMP, Multicast handling, RTSP, DIAL, SSDP, HTTP)
RF signal distribution systems (including LNB, DiSEqC, Unicable/SATCR switches, etc).
Exposure to Digital modulation systems such as QPSK, 8PSK, QAM etc.
Database Management Systems e.g. Oracle, mySQL, SQLite, etc.
Understanding of Regulatory, Compliance and Certifications associated with security, network, wireless and RF standards.
▪ Critical Appraisal
Closing Date (Period for Applying) – External