Lead Business Analyst (Contract)

Cape Town

Your time is now to be your exceptional best at Old Mutual!

 

Job Description

BACKGROUND

The Lead Business Analyst (BA) will report to the Analysis Competency Manager within the Project Management Office in the Mass Foundation Cluster.  A key part of the role is understanding business problems/opportunities and in collaboration with business stakeholders and other solution delivery stakeholders, define and implement solutions to meet business outcomes.  The role is required to understand and apply business analysis principles and best practices within, both traditional waterfall and agile methodologies environments.  The incumbent is individually accountable for achieving results through own efforts. This role also provides ongoing coaching guidance to other entry-level Business Analysts within the team.

This role determines and documents business requirements and works with design & implementation staff to design & implement solutions within constraints.  The incumbent is individually accountable for achieving results through own efforts. This role also provides ongoing coaching guidance to other entry-level Business Analysts within the team.

 

KEY RESULT AREAS

 

Business Analysis

Analyses business processes to determine problems, risks and opportunities for improvement.
Analyses past, present and future business environment.
Consults to management (both IT and business) on business procedures and policies.
Designs new business processes.
Formulates strategies and guidelines to improve the business environment.
Reviews processes and conducts process audits, as required.
Works with managers and relevant users on feasibility studies and establishing business and systems requirements.
Personal Effectiveness

Accepts and lives the company values.
Accountable for service delivery through own efforts.
Collaborates effectively with others to achieve personal results.
Individually accountable for managing own time, tasks and output quality for periods of up to a year.
Makes increased contributions by broadening individual skills.
Solution Design & Implementation

Facilitates the implementation of new or enhanced processes.
Owns systems, user acceptance testing and implementation of changes or new applications.
Works closely with the technical analysts, project manager or product owners to design and implement the best possible automated solution within the constraints of the tools available.
Specifications Development

Documents requirements including data modelling, interface layouts, data flows, screen and report layouts, etc.
Investigates and defines requirements for business processes.
System Testing

Ensures all testing protocols are adhered to.
Tests systems and user acceptance and implements changes or new applications.
User Support

Renders support and facilitates sessions for end-users, including training.
REQUIREMENTS

Matric/Grade 12 essential
3-year relevant tertiary qualification preferable
Formal business analysis training and accredited BA qualification is essential
Minimum of 5 years working experience as a BA
Training & experience in an agile and waterfall delivery methodology is essential
Understand and practise the agile principles and values
The following industry experience would be beneficialInsurance
Financial – including previous experience within Old Mutual
Retail environment
Experience on medium-to-large-sized business projects across the organisation’s value chain.
Exposure to IT delivery as part of the business analysis is essential
An excellent communicator who has the ability to communicate, both written and verbal, at all levels including senior management.
Proven ability in multi-tasking and managing multiple deliverables simultaneously
Good business acumen
A strategic thinker who is customer centric
Good inter-personal skills, including influencing and persuasion skills.  Collaborates effectively with others to achieve personal and team results
Capacity to work under pressure and meet deadlines
Solution orientated, passionate and energetic
Pro-active, innovative and creative thinker who has the ability to think outside the box
Responsibilities

Analyses past, present and future business environment.
Works closely with systems analyst and project manager to design and implement solutions.
Tests systems and user acceptance and implements changes or new applications.
Ensures all testing protocols are adhered to.
Investigates and defines requirements for business processes.
Analyses business processes to determine problems, risks and opportunities for improvement.
Contributes in sessions for end-users, including training.
Provides input to the documentation of requirements including data modelling, interface layouts, data flows, screen and report layouts, etc.
Contributes to the design of new business processes.
Contributes to strategies and guidelines to improve the business environment.
Provides input to management (both IT and business) on business procedures and policies.

Skills and Experience

5 Years relevant work experience

Education

Bachelor of Commerce (BCom): Information Management