Demand Planner (Fixed Term Contract)



Closing Date
Reference Number
RCL Foods
Job Title
Demand Planner (Fixed Term Contract)
Supply Chain
Job Type Classification
Location – Town / City
Location – Province
Location – Country
South Africa
Job Description
Are you PLANNING for a career at RCL FOODS? RCL FOODS talent acquisition team is on the hunt for a Demand Planner to join our Foods Division, on a Fixed Term Contract. The role will be based in Westville and will report to the Demand Planning Manager. RCL FOODS is looking for an individual that is ambitious, self-managed, and an analytical thinker to lead in this amazing opportunity. RCL FOODS entrusts the Demand Planner to drive and facilitate the demand planning and where applicable, demand management process, in order to enable visibility of expected demand to the business and in particular to the supply chain. This forward forecast will be used to improve the business decision making process around product mix, product prioritisation and cost / profitability choices; and to drive up customer service levels by enabling the supply planners to plan out unnecessary operational costs and supply risks.
Minimum Requirements
2-3 years prior experience in supply chain demand planning 2-3 previous Supply Chain experience would be an advantage, particularly in Supply Planning or Distribution Planning; or Customer Marketing experience Previous experience working on a planning tool would be an advantage Relevant 3 year degree – BCom Economics or related Supply Chain National Diploma (SAPICS CPIM)
Duties & Responsibilities
Functional Strategy into Action Operationalization Work closely with customer, marketing, and commercial teams along with other senior managers in the Supply Chain and Customer teams to co-create the forward demand plan based on a 1-2 year’s view of requirements. This will be used as key input into the business volume plans to be used for budget and quarterly planning Facilitate integrated supply chain delivery by managing relationships and interaction within the extended supply chain, distribution and customer teams. Collaborate with the supply chain and customer teams to drive up customer service levels and volumes sold. Coordinate and drive supply chain and other collaborative customer projects when applicable. Demand Analysis: On a weekly and monthly basis analyse actual demand to generate the forward forecast, make recommendations, and drive continuous improvements in order to gain consensus with cross functional teams on the forward forecast (including base & event) Understand what is causing differences between what was forecasted vs what was actually ordered, and use this to drive discussions with the front-end team, challenging their assumptions and making suggestions on how to improve accuracy of the forecast For price sensitive product groups ensure that pricing information and competitor information is gathered as part of understanding gaps to forecast, as well as impact on stock builds or stock shortages. Generating Base Demand: Analyse historical demand and remove anomalies (including outliers) from the norm using historical information, knowledge of the category and by getting input from the customer teams, in order to generate a sound base demand forecast Identify the most appropriate statistical forecasting model for each product group in order to generate an accurate base forecast, 12 months rolling forward. Generate the base demand plan using the most appropriate statistical forecasting algorithm and make adjustments where necessary Understand any variance between actual customer demand and the statistical forecast and make appropriate challenges, changes and recommendations to the base forecast Events/Promotions: Use the promotions grid and related discussion that are provided by the customer team as input into the event forecast. Publishing and Reporting on the Forecast Publish the agreed forecast in the appropriate format to ensure transparency and one set of numbers. This includes ensuring that the Demand Planning tool (Barton) is correct and that these numbers are correctly interfaced to the Group Reporting Cube. Using the agreed forecasting KPI’s (Forecast Bias, Forecast Sku Compliance and Customer Service level) to drive improvement in the forecasts and to minimize volatility. Use these KPI’s to assist when analyzing the historical data while generating the forecast Interfacing to the Supply Planning & Distribution Replenishment Planning The Operational Forecast will be interfaced to the Supply Planning and Distribution teams daily in order to drive improved priority or scheduling decisions in both Production and Replenishment Planning to depots. The demand team needs to liaise with the Replenishment Planning teams to ensure that at the national sku level, all numbers match. Demand Planning should also assist when understanding why the national forecast does not split out correctly at a depot level. Work closely with supply planning to understand stock builds and space constraints. Clear understanding of price sensitivity and relativity to stock builds/stock outs Close liaison with supply planner to plan packaging/ingredients change overs during innovation, renovation or discontinuation. Fresh Retail: focus on promo grid and drive the sales team to meet the demand plan, through regular feedback. In times of stock shortage, agree allocation with front end team and work with the stock allocations planner to input into allocation tool. Drive the regional allocation of stock. Promotional Effectiveness: Work with the Customer team to determine promotional activities volume and track the effectiveness of the promotion (costs vs. promotional volume increment). Question the promotional volume based on the success/failure of past promotions Innovation and Discontinuation Management: Work with Marketing, Customer, Supply Planning, R&D and commercial teams to develop the anticipated forecast for new products using appropriate forecast copied from other products plus appropriate market intelligence.
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals