Consultant Mavis Filifana
Date posted 02 March 2021
A leading Sales and Business Process Outsourcing firm, is seeking a Group CEO with exceptional judgement and integrity, to oversee their South African operations.
Coming from a Financial Services or Insurance background, this challenging role will give the role-holder the chance to bring their experience to the table in designing and steering major strategy, and aggressive growth for the BPO Business.
Moving beyond just proof of concept and market analysis/competitor analysis, into full-on delivery, the new CEO will ideally demonstrate both domestic, and international experience.
Finally, strong understanding and experience of call-centres, and of Business Process Outsourcing, are non-negotiable.
Key responsibilities of Group CEO:
Aggressive and fast-paced growth of the BPO Business
Development of new and untapped revenue streams
Day-to-day, as Group CEO, providing oversight to ensure the smooth running of the business across all aspects
Personality & Network:
Excellent ability to build rapport, from the most junior call centre staff, to the other senior stakeholders, partners, business owners, and investors
Must already demonstrate an extensive, and relevant, business network from amongst the corporate world, that can be leveraged and called upon when growing the business
Ability to operate in a very flat structure, in what will always be a “Lean”-efficiency type organisation (even given upcoming growth)
Team-player, extremely energetic and accountable
A background in a small or mid-sized corporate will be the best fit, or a combination of larger and smaller corporates (some of which to have been Banking or Financial Services)
An entrepreneurial background would be highly-prized
This role will have aspects of remote working, but the preferred candidate will be based full-time in Johannesburg and will be working from the office for the majority of the time.
Salary has not been disclosed, and will be based on experience and current package of suitable candidate.
To find out more, please get in touch!
Get in touch
+ 27 11 881 2411