Operations Quality Analyst CL

Johannesburg

THE JOB AT A GLANCE

You are responsible for ensuring product quality in the manufacturing process, adherence to specification ( process, finished goods & packaging). Handling of Market Place Feedback (consumer, customer and incidents )  and non-conformances . Drive continuous improvement and provide innovation support.

WHAT YOU WILL DO

§Be the custodian of manufacturing/process and finished product specification
§Drive sensory analysis
§Ensure compliance to process/packaging and product specifications
§Management of  retention samples  and end of shelf life
§Maintaining of market place feedback register
§Lead investigation and development lessons learnt
§Ensure implementation of corrective and preventative action
§Liaise with consumer services
§Manage non-conformance process (register, product status decision making )
§Facilitate problem solving and root cause analysis
§Ensure implementation of corrective and preventative action
§Analyse market place feedback and non-conformance data for trend to identify CI opportunities
§Ensure execution of HACCP
§Participate in internal audit system
§Participate in factory trials
§Drive quality gate keeping in innovation
§Develop and conduct training
Key attributes and competencies

§Role model Tiger Values
§Ability to develop and spread trust at all levels by empowering others
§High energy and grit

Experience

§Diploma in natural science (food technology ,biochemistry, chemistry, chemical engineering or microbiology)/ B.Tech would be advantageous
§TQM
§Minimum of 3 years experience in either measurement and testing or QMS
§Familiarity with continuous improvement tools