Senior Specialist: Configuration Management Database

Cape Town

Posting Country:  South Africa
Date Posted:  28-Jan-2021
Full Time / Part Time:  Full Time
Contract Type:  Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
Role Purpose
The Senior Specialist: Configuration Management Database (CMDB) position based within the Technology Business Unit.


The Senior Specialist: CMDB role’s purpose is ensuring that the IT estate is accurately represented in the uCMDB. The Senior Specialist: CMDB must ensure that the appropriate controls are created to ensure that data is kept current and accurate, and produce regular audit reports to evidence this.
The role holder will be the primary CMDB contact for infrastructure teams, application owners, security teams, various networks and audit teams.
The role will also focus on the automation of
CI Administration processes and controls
Sourcing and sanitizing appropriate data for CMDB stakeholder consumption
Integration to the CMDB
Various reports and audits
Your responsibilities will include:
Creating and maintaining policy and procedure documents for governing CMDB data
Consolidating various data sources into a single view
Developing KPIs to ensure good CMDB health
Ensuring that all relevant business units are able to make use of the CMDB services
Supporting change management practices with regular audits
Ensuring CMDB completeness for the entire Vodacom landscape
The ideal candidate for this role will have:
Matric / Grade 12 essential

3 year Degree/Diploma (IT-related) essential
5+ years CMDB experience essential
ITIL v3 certification
Telecommunication experience
Experience working in a DevOps environment

Closing date for Applications: 5 February 2021

The base location for this role is, Cape Town

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.